The saying goes “If you give a man a fish, you feed him for a day. If you teach a man to fish, you feed him for a lifetime.”
Well to solve problems creatively, there are a number of techniques available. However the one using the fishbone diagram will enable you to Explore, Identify, and Visualise all the possible causes of a problem, and by doing so enable the root cause of the problem to be identified.
In addition to being able to use this method in a group, it is helpful if you need to deal with problems on your own.
The fishbone diagram is also known as the Ishikawa diagram after its creator Kaoru Ishikawa. This diagram is also called the Cause and Effect Diagram, and it is usually used during the analysis phase of the Six Sigma process.
The process is simple, you start with the problem or effect, which is the head of the fish. In order to draw the different bones, you start with the fish’s head, one for each category of causes.
There are quite a few options for these bones. Most common is Man, Machine, Material, Method, also known as 4M.
The fishbone diagram is a simple tool to find the root causes of a problem, align the team, and involve everyone in the resolution.
Try it next time you or your team have a problem to solve.
For me processes don’t execute projects, people do, and if you or your organisation would like to more about how my business excellence framework, coaching and mentoring can contribute to your business success, then click on the link in my bio, or send me a DM to arrange a call to find out more.
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